Companies' Historic Milestones
- 1948 - IDFA Founded
- 1982 - DAFIL incorporated as a subsidiary to provide Security Printing
- 1986 - Company moves to present premises
- 1991 - DAFIL expands into the Transactional Market
- 1999 - DAFIL's Permanent Employees exceeds 40
- 2012 - DAFIL installs the first Jet Stream in Europe with MICR
5 Pillars of Customer Service
We in IDFA-DAFIL have constantly focused our attention on what we consider to be, the 5 "Pillars" of our Customer service.
These are:
- 1) Client requirement delivery
- We listen
- We clarify
- We deliver
- 2) Client support
- Best in Class Account Management
- Open and continuous communication
- Proactive and inclusive future planning
- 3) Commercial competitiveness
- Transparent pricing
- Top quality product
- End to End Service
- 4) Consistent reliability
- Leading industry technology
- "Can do/will do" commitment
- On time delivery - every time
- 5) Confidentiality
- Absolute confidentiality of client information
- Total security of all data received and stored
- Full independent annual security audit